1. Data Controller
Nokta İşitme Merkezi
Address: Bozyaka Şube: Bahçelievler, Saim Çıkrıkçı Cd. No:116 D:1C, 35110 Karabağlar/İzmir; Yeşilyurt Şube: Basın Sitesi, 177/5. Sk. no:21-B, 35400 Karabağlar/İzmir
Phone: 0232 335 57 58
E-mail: [email protected]
2. Processing Activities Requiring Explicit Consent
The following activities are carried out solely on the basis of your explicit consent:
- Sending campaign, informational, reminder and promotional messages via SMS, e-mail and telephone
- Invitations to service quality surveys and satisfaction evaluations
- Use of analytical and marketing cookies on the website (Cookie Policy)
- Other optional marketing and communication activities requiring explicit consent
Note: Data processing for appointment booking, hearing tests, device fitting and legal obligations is based on performance of contract or statutory obligation as the legal ground; the consent in this form is not required for those activities. For details, please review the KVKK Privacy Notice.
3. Personal Data to Be Processed
Data that may be processed under this consent:
- Name and surname
- Phone number
- E-mail address
- Communication preferences and marketing consent records
- Cookie and site usage preferences (analytics/marketing categories)
4. Purposes of Processing
- Providing information about new services, campaigns and announcements
- Sharing useful content on hearing health and device care
- Measuring website performance and improving user experience
- Monitoring client satisfaction
5. Giving and Withdrawing Consent
You may give your explicit consent by ticking the "campaign/newsletter" checkbox in the contact and appointment forms on our website, by selecting your preferences in the cookie banner, or by submitting a written/approved application at our branches.
You may withdraw your consent at any time by e-mailing [email protected], calling 0232 335 57 58, or by submitting a written request at one of our branches. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
6. Data Transfers
Data within the scope of this consent may be shared with communication infrastructure providers (e-mail/SMS services), analytics service providers, and, where legally required, authorised authorities, in accordance with Articles 8 and 9 of KVKK.
7. Retention Period
Data collected under marketing consent are retained until you withdraw your consent or the communication purpose ends, after which they are deleted, destroyed or anonymised. Consent records are kept for a reasonable period for evidentiary purposes.
8. Rights of the Data Subject
Your rights under Art. 11 of KVKK are reserved. You may submit requests to [email protected]. For detailed information: KVKK Privacy Notice.
9. Sample Consent Statement
Sample consent wording used in forms:
"I have read the KVKK Privacy Notice. I agree to receive electronic messages for campaign, informational and promotional purposes. (Optional)"
Last updated: 13.07.2026