Complaint & Intake
Your concerns such as sound interruption, whistling, weak sound, moisture, or physical damage are noted; device brand and model are recorded.
Our services
Nokta İşitme is here for hearing aid repair, maintenance, and professional cleaning in İzmir. At our Bozyaka and Yeşilyurt locations, you can confidently have maintenance, repair, parts replacement, and performance checks done on hearing aids of all brands.
Nokta İşitme is here for hearing aid repair, maintenance, and professional cleaning in İzmir. At our Bozyaka and Yeşilyurt locations, you can confidently have maintenance, repair, parts replacement, and performance checks done on hearing aids of all brands.
Over time, hearing aids may lose performance due to moisture, earwax, dust, and daily use. Early intervention in situations such as sound interruption, feedback (whistling), weak sound, charging issues, or physical damage extends device life and preserves your hearing comfort.
At Nokta İşitme, we offer brand-independent service: we carry out cleaning, maintenance, diagnosis, and repair processes for hearing aids from Phonak, Oticon, Widex, Signia, ReSound, Starkey, Unitron, Bernafon, and other brands with professional equipment. You can apply for repair and maintenance even if you did not purchase your device from us.
Every visit begins with a detailed check. The source of the problem is identified; repairs that can be done at our center are performed, and authorized service or manufacturer referrals are shared transparently when needed. There are no hidden costs or high-pressure sales.
A transparent, fast, and brand-independent repair experience from diagnosis to delivery.
Your concerns such as sound interruption, whistling, weak sound, moisture, or physical damage are noted; device brand and model are recorded.
Microphone, receiver, tubing, filter, battery/charging, and software status are checked with professional equipment.
Deep cleaning, filter/tubing replacement, moisture removal, and possible repairs are performed at our center.
Sound output is tested after repair; performance is verified with programming and fine-tuning if needed.
Work performed is explained; daily maintenance recommendations and the next check plan are shared.
Core services we offer at our İzmir locations, from daily care to comprehensive repair.
Removal of earwax, moisture, and dust buildup with specialized equipment
Wax filter, dome, ear tip, and tubing renewal
Measurement of microphone, receiver, and sound output
Moisture drying and protective care for longer life
Power and connection check for rechargeable and battery-powered devices
Batteries, charging units, cleaning kits, and replacement parts
View →We evaluate maintenance and repair for devices from Phonak, Oticon, Widex, Signia, ReSound, and other brands.
The source of the problem and possible solutions are explained clearly; there are no hidden fees or high-pressure sales.
Regular cleaning and checks preserve sound quality and help extend device lifespan.
Book an appointment at our Bozyaka and Yeşilyurt locations for fast intake and follow-up.
Regardless of where you purchased your device, we evaluate maintenance, cleaning, and repair processes for common brands at our İzmir locations.
Some advanced circuit board repairs may require manufacturer or authorized service approval. In such cases, the process and timeline are communicated to you in advance.
Precision repair under a microscope, professional workshop environment, and Nokta İşitme location views.
Core check, cleaning, and guidance steps provided with your visit.
Wipe the device with a soft, dry cloth. Do not neglect buildup around the ear tip and filter area.
Remove the device in bathrooms, saunas, and very humid environments. Use a drying case or moisture-absorbing tablet at night.
A clogged wax filter weakens sound. Replace regularly according to manufacturer recommendations or specialist guidance.
A center check every 6–12 months helps catch hidden moisture damage and performance loss early.
Common questions about all-brand hearing aid repair, maintenance, duration, warranty, and daily cleaning in İzmir.
Nokta İşitme offers hearing aid repair, maintenance, and professional cleaning at its İzmir Bozyaka and Yeşilyurt locations. You can bring your device for a check by booking an appointment.
Yes. We evaluate maintenance, cleaning, and repair for devices from Phonak, Oticon, Widex, Signia, ReSound, Starkey, Unitron, Bernafon, and other brands. You can apply even if you did not purchase the device from us.
First check battery/charging status and wax filter blockage. If the problem persists, turn off the device, keep it away from moisture, and book a repair-maintenance appointment as soon as possible. Early intervention can prevent larger faults.
Daily home cleaning is recommended. Professional maintenance and checks are generally sufficient every 6–12 months; more frequent checks may be needed with heavy use, humid climate, or frequent clogging.
Simple cleaning and filter replacement are often completed the same day or within a short time. Repairs requiring circuit board work or manufacturer approval may take longer; estimated time is clarified after diagnosis.
Yes. Because we offer brand-independent service, devices purchased elsewhere are also accepted for maintenance and repair. Sharing model information and warranty status at the appointment speeds up the process.
Warranty period and coverage vary by manufacturer. For faults that may be covered under warranty, the process is explained to you; authorized service referral is made when needed.
Daily wiping and filter checks are important; however, professional cleaning, moisture removal, and internal component checks are steps that cannot be done at home. Regular center maintenance extends device life.
Issues related to charging contacts, cable, charging unit, or device battery are diagnosed. Repairs that can be done at our center are performed; battery replacement depends on model and manufacturer policy.
Some repairs may require verification of sound output and fine-tuning. When needed, this is planned together with our programming service.
Contact us today for all-brand hearing aid repair, maintenance, and cleaning at our İzmir Bozyaka and Yeşilyurt locations.
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Book an appointment to receive this service at our Izmir branches.